Terms of service

Welcome to TrendCart ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into a binding agreement under applicable Indian law.
The information you provide is accurate, complete, and up to date.

2. Account Terms

You may be required to create an account to access certain features.

You agree to:

Provide accurate registration information.
Keep your login credentials confidential.
Be responsible for all activities under your account.
Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are suspected of fraudulent or unlawful activity.

3. Products and Services

TrendCart offers products for sale through its online store.

While we strive to ensure all product information is accurate, we do not warrant that product descriptions, images, specifications, pricing, or availability are always complete, accurate, or error-free.

Product images are for illustrative purposes only. Actual products may vary slightly due to lighting, screen settings, manufacturing updates, or other factors.

4. Pricing and Payment

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice.

You agree to pay:

The product price
Applicable taxes
Shipping charges (if applicable)
Any additional fees disclosed during checkout

Payments are processed through secure third-party payment providers.

TrendCart does not store your complete payment card details.

5. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

Accept or reject any order.
Cancel orders due to pricing errors.
Cancel orders suspected of fraud.
Cancel orders if products become unavailable.
Limit quantities purchased by a customer.

If your order is cancelled after payment, any eligible refund will be processed using the original payment method, subject to applicable timelines.

6. Shipping and Delivery

We aim to dispatch orders within the estimated processing time displayed on our website.

Delivery times are estimates only and may vary due to:

Courier delays
Weather conditions
Public holidays
Natural disasters
Government restrictions
Incorrect customer information

TrendCart is not liable for delays caused by third-party logistics providers after dispatch.

Customers are responsible for providing accurate shipping information.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Generally:

Return requests must be submitted within [7] days of delivery.
Products must be unused and returned in their original packaging unless the item arrived damaged or defective.
Certain categories (such as personal care items, customised products, or other exclusions) may not be eligible for return.

Approved refunds will be processed to the original payment method within the applicable processing period.

8. Intellectual Property

All content available on this website, including but not limited to:

Logos
Images
Product descriptions
Graphics
Icons
Videos
Website design
Text
Branding

is the property of TrendCart or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content without our prior written permission.

9. Prohibited Uses

You agree not to:

Violate any applicable law or regulation.
Use the website for fraudulent purposes.
Attempt unauthorized access to our systems.
Upload malicious software or harmful code.
Interfere with the operation or security of the website.
Copy, scrape, or harvest website content without authorization.
Impersonate another person or entity.
Use the website in any manner that could damage our reputation or business.

Violation of these Terms may result in suspension or termination of your access to the website.

10. Limitation of Liability

To the fullest extent permitted by applicable law, TrendCart shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use or inability to use the website.
Product delays.
Service interruptions.
Technical errors.
Data loss.
Third-party actions.
Unauthorized access to your account.

Our total liability for any claim shall not exceed the amount paid by you for the product giving rise to the claim, except where liability cannot be limited under applicable law.

11. Disclaimer

The website and all products and services are provided on an "as is" and "as available" basis.

We make reasonable efforts to maintain accurate information but do not guarantee uninterrupted access, error-free operation, or that the website will be free from viruses or other harmful components.

12. Indemnification

You agree to indemnify and hold harmless TrendCart, its owners, employees, affiliates, partners, and service providers from any claims, liabilities, damages, losses, or expenses arising out of:

Your misuse of the website.
Your violation of these Terms.
Your violation of applicable laws or the rights of any third party.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on this page unless otherwise stated.

Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts located in your respective state.