Shipping policy

Thank you for shopping with TrendCart. We are committed to delivering your orders safely and as quickly as possible. Please read our Shipping Policy to understand how we process, ship, and deliver your orders.

1. Order Processing Time

All orders are processed within [1–2 Business Days] after your order has been successfully placed and payment has been confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

In case of high order volumes or unforeseen circumstances, processing times may be slightly extended. If there is a significant delay, we will notify you via email or phone.

2. Shipping Methods

We work with trusted courier partners to ensure reliable delivery.

Available shipping methods may include:

Standard Shipping
Express Shipping (if available)
Cash on Delivery (COD) (if available)

Shipping options available for your order will be displayed during checkout.

3. Shipping Charges

Shipping charges are calculated during checkout based on your delivery location and selected shipping method.

Example:

Standard Shipping: ₹49
Express Shipping: ₹99

Any applicable shipping charges will be clearly displayed before you complete your purchase.

4. Estimated Delivery Time

Estimated delivery times after dispatch are:

Metro Cities: 3–5 Business Days
Other Cities and Towns: 5–7 Business Days
Remote Areas: 8–10 Business Days

Please note that these are estimated delivery timelines and actual delivery may vary depending on your location and courier service.

5. Order Tracking

Once your order has been shipped, you will receive:

Shipping confirmation via email or SMS
Tracking number
Courier partner details
Tracking link (where available)

You can use the tracking number to monitor your shipment until it reaches you.

6. Delivery Delays

While we strive to deliver your order within the estimated timeframe, delays may occasionally occur due to:

Weather conditions
Natural disasters
Public holidays
Courier service disruptions
Government restrictions
High order volumes
Incorrect or incomplete shipping information

TrendCart is not responsible for delays caused by third-party logistics providers once the order has been dispatched.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If incorrect or incomplete information is provided:

Delivery may be delayed.
Additional shipping charges may apply.
Orders returned to us due to an incorrect address may require repayment of shipping charges for reshipment.

Please contact us immediately if you need to update your shipping address before your order is dispatched.

8. Failed Delivery Attempts

Our courier partner may attempt delivery multiple times.

If delivery cannot be completed due to:

Customer unavailable
Incorrect address
Refusal to accept delivery

the package may be returned to us.

Additional shipping charges may apply for re-dispatching the order.

9. Damaged or Missing Packages

If your package arrives:

Damaged
Opened
Missing items

Please contact us within [48 Hours] of delivery with:

Your Order Number
Photos of the package
Photos of the product (if damaged)

We will investigate the issue and provide an appropriate resolution.

10. International Shipping

Currently, TrendCart ships only within India.

If international shipping is available.

Shipping charges vary by destination.
Delivery timelines depend on the destination country.
Customers are responsible for any applicable customs duties, import taxes, or local fees imposed by their country's authorities.